Returns & Exchanges
At Industrie Kids, we want your little ones to love their new outfits, so we offer a hassle-free 30-day return policy for all unworn items in their original condition. Whether it's a size swap or a change of mind, we are here to make the process as seamless as possible.
Check Eligibility
Ensure your items are unwashed, unworn, and still have the original Industrie Kids tags attached before starting your request.
Submit Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack and Post
Securely package your items and attach the provided shipping label, then drop the parcel off at your nearest authorized postal location.
Receive Refund
Once our warehouse team inspects the returned garments, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing